We ship worldwide!
Shipping charges are for one order sent to one location.
We try our very best to process your order and have it ready to ship within 48 hours.
Please remember that although we do everything we can do to insure fast delivery, the first class and priority shipping time frames are estimated shipping time frames. Delivery dates can vary due to issues completely out of our control, i.e. the courier taking extra time to deliver orders, etc.
Due to popular request, we use USPS Priority or First Class rates only. First Class rates are for items 13 oz or less.
We use USPS Real Time Shipping with rates provided to us by the postal service. There is no additional handling charges.
Shipping charges will be calculated upon checkout according to your location and weight of your order.
The US Postal Service will email you a tracking number once your package is sent. We are not responsible for any delays caused by the Postal Service. Please refer to the tracking information the postal service provides for you once your package is shipped from our warehouse for any information regarding the whereabouts of your package. Italian Children's Market has the same tracking information issued to you with no further information. Contact the postal office in your area for any questions and have your tracking number available. If you did not receive an email with your tracking number, please contact Italian Children's Market.
In some states, USPS does not deliver on Saturday. Please keep this in mind when ordering for a gift to be delivered before a special event especially during the busy Christmas season. It is best, in this case, to order as early as possible.
Once the package leaves the warehouse, it is then in the hands of the postal service, therefore Italian Children's Market cannot guarantee delivery before a requested date. Please take note of weather conditions in your area which also can cause delays with your delivery. If you would like to request a signature confirmation for your packages, please contact us following completion of your order.
Once again, as stated above, once it leaves our facility, it is in the hands of the USA postal service. We are not responsible if your postal carrier damages the package, missplaces it, or someone opens it, or if it gets stolen. Issues regarding this MUST be taken up with your local post office. We cannot offer refunds for packages that show delivered by the USA postal carrier, or arrive damaged. Your postal carrier must resolve this and refund you if needed. Please contact them with your complaint.
Signature confirmation is mandatory for orders over $100, specialty hand-made items or jewelry. The additional fee is covered by Italian Children's Market.
For questions or concerns, please e mail us at ItalianChildrensMarket@gmail.com. We will respond as quickly as possible.